｜Hours for stores in Japan directly managed by Ippodo

Kyoto Main Store

2022:
Dec. 29 to 31: Store only. Open from 10:00 to 17:00. (Kaboku Tearoom is closed.)
2023:
Jan. 1 to 3: Both the store and Kaboku Tearoom are closed.
Jan. 4: Normal business hours resume.

Tokyo Marunouchi Store

2022:
Dec. 30: Shortened hours. 12:00 to 18:00. (Last order at Kaboku Tearoom at 17:30.)
2023:
Dec. 31 to Jan. 2: Both the store and Kaboku Tearoom are closed.
Jan. 3: Store only (shortened hours). Open from 12:00 to 18:00. (Kaboku Tearoom is closed.)
Jan. 4: Normal business hours resume.

｜Hours for official Ippodo Website

Japanese Online Shop (delivering to Japan)

- Online Orders
We are accepting orders throughout the holiday season. Please place orders that you want to ship within the year by December 27. Shipments will resume on January 4 for orders received after December 27, in the order that they were received.

Orders by phone (phone line exclusively for orders)

Tel: 0120-21-3423 (9:00-17:00, except for Sundays and holidays)
* Closed from December 30 to January 3.

Global Online Shop (delivering outside Japan)

- Online Orders
We are accepting orders throughout the holiday season. No orders will be shipped between December 29 and January 3. Shipments will resume on January 4 for orders received after December 28, in the order that they were received.

｜Enquiries

 - Enquiries about orders
Our office will be on holiday from December 30th through January 3rd. We will begin answering enquiries thereafter the holiday, in the order that they were received them in. We appreciate your patience.

- Other enquiries
Staff responding to other enquiries will be on holiday from December 28 through January 5. We will begin answering enquiries (email) thereafter, in the order that they were received.